Course Outline

Learning objectives

  • Understand the operations of a Quality Management System (QMS) based on ISO 9001
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
  • Learn how to lead an audit and audit team
  • Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit
  • Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

Educational approach

  • This training is based on both theory and best practices used in QMS audits
  • Lecture sessions are illustrated with practical questions and examples
  • Practical exercises include examples and case study discussions
  • Practice tests are similar to the Certification Exam

Requirements

A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles.

 35 Hours

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